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Frequently asked questions
- 01
To keep your jewelry looking its best, avoid exposure to water, perfumes, and harsh chemicals. Store it in a dry place and clean it gently with a soft cloth
- 02
We accept returns and exchanges within 12 days of delivery, provided the item is unworn and in its original packaging. Custom items and earrings are non-returnable for hygiene reasons.
- 03
We offer a mix of natural, ethically sourced crystals and high-quality lab-grown stones, depending on the design. Each product description specifies the type of crystal used.
- 04
Yes, we offer worldwide shipping. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
- 05
Our jewelry is crafted with high-quality plating, but exposure to water, sweat, and chemicals may cause tarnishing over time. To prolong its shine, store it in a dry, airtight space when not in use.
- 06
Each crystal carries unique properties, and the best way to choose is by intuition or based on your needs—whether it’s for love, protection, or success. Check out our Crystal Insights section to explore the meanings and benefits of each crystal.
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